Once a business starts having hundreds or thousands of products, managing product information can become challenging. Each product includes details such as size, color, material, weight, brand, model, or technical features. If this information is entered incorrectly or stored in disjointed spreadsheets, customers will see confusing information, leading to abandoned carts and costly product returns.
What Are Product Attributes?
Product attributes are the characteristics that describe a product. They inform customers about the product they are purchasing and help them compare it with other products.
Typical features of products are:
- Product name
- Size and dimensions
- Color
- Material
- Weight
- Brand
- Model number
- Product specifications
- Features
- Price-related information
For example, a clothing retailer might want to track characteristic properties like size, fabric, color, fit, and care instructions. A technology company might need information on storage, screen size, processor, battery, and connectivity.
Best Ways to Manage Product Attributes
Create a Standard Attribute Structure
The first step in product feature management is to develop a clear structure. Businesses should determine which attributes each product type requires.
A shoe category can require such things as:
- Size
- Color
- Material
- Sole type
- Brand
A computer category might require different attributes, such as a laptop.
Keep Product Data Consistent
A common issue is inconsistent product data. This attribute can appear differently across products or sales outlets.
For example, one product may call the color “Black”, another “black,” and the third “Blk”. They are all the same, but inconsistent information can look unprofessional in the catalog and make it harder to filter.
Reduce Manual Data Entry
Manually entering product attributes is time-consuming, especially for businesses with large product catalogs. It can also introduce typing errors, omissions, and incorrect values.
Make Updates Easier
Product information may change. A new specification, packaging size, color choice, or technical specification can be added to a product. Without a system in place, changing this information across channels can be challenging. A team could update one platform but miss another.
Improve Product Search and Filtering
Correct attributes also play a crucial role in product search and filters. Imagine a web shop that sells its 1000 pairs of shoes online. Customers can sort products by size, color, material, or brand. Without these attributes, or if they are inconsistent, customers may not find the right products when searching.
Manage Different Product Variations
Many products have various alternatives. For example, a shirt could come in many sizes and colors. Each variation’s information must be accurate.
Improve Team Collaboration
Various departments handle product information, such as marketing, sales, e-commerce, product teams, and operations. If everyone works from different files, errors can happen easily.
Establish Governance and Role-Based Permissions
As teams scale, giving all users unrestricted access to product catalogues can lead to accidental overrides and unwanted data changes. Effective attribute management relies on data governance through role-based access control (RBAC).
Check for Missing or Incorrect Attributes
Good product data isn’t just about entering information. In the business world, you also need to find missing and incorrect information. For example, a product can be named and priced without any dimension or material information. If a product is missing attributes, it will be less useful to customers.
Automate Attribute Enrichment with AI
Manual data entry is not only tedious; it also misses micro-attributes from supplier sheets or product images. AI-integrated catalog management solutions use AI and machine learning to automatically identify, classify and tag attributes from unstructured text, PDFs, and spec sheets.
Keep Product Information Ready for Multiple Channels
Rather than maintaining product data for each channel separately, companies can store “core” product data in one central location. Managing products across multiple sales channels from a single source lets teams generate channel-specific formats automatically. This helps ensure the product is marketed efficiently and that customers can expect to see it the same way, no matter where they purchase it.
Final Thoughts
Having a business system for managing product attributes is much easier. Catalog management software lets you organize product descriptions, ensure consistency, manage variations, reduce manual effort, and prepare higher-quality information for sharing across all sales channels.